Getting started

Each integration of telecom.center™ products is done on a custom sub-domain, which is created by the telecom.center™ staff in accordance with your requirements and depends on the services that your business provides. Before you begin, please review the Initial requirements sections in this documentation.

Initial requirements

phone.systems™ and call.center™ software products have been built as open platforms that may be combined with your preferred SIP trunks to enable call termination to PSTN as well as provision DID numbers to receive incoming traffic to the PBX.

It is expected that the operator is able to provide the following services that are needed for a complete PBX solution:

• DID numbers

• Termination gateways

• Customer billing

Exceptions are possible and may be discussed with a telecom.center™ sales representative via email at sales@telecom.center.

Important

phone.systems™ and call.center™ may be used in conjunction with any SIP-compatible infrastructure.